Updated 10/2025
Welcome to PokemonMysteryMaster (PMM), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or use our services, including any related features, functionality, and content. Please read this Privacy Policy carefully. By accessing or using the website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information:
- Account Information: Name, email address, phone number, billing and shipping addresses, and other personal details you provide during account creation or purchase.
- Payment Information: Credit card details, PayPal account information, any other payment related information, and billing addresses for processing orders.
- Purchase History: Information about the products you have purchased or shown interest in.
1.2 Non-Personal Information:
- Usage Data: Information about how you interact with the website, including IP addresses, browser type, operating system, and browsing activities.
- Cookies and Tracking Technologies: We use cookies and similar technologies (e.g., web beacons, pixels) to track website usage and enhance your experience.
2. How We Use Your Information
We may use the collected information for the following purposes:
- To Process Transactions: To complete and manage your purchases, process payments, and provide you with order confirmations and updates.
- To Provide Customer Support: To respond to your inquiries, resolve issues, and assist you with returns, exchanges, or product information.
- To Improve Our Services: To analyze website traffic, user behavior, and improve our products, services, and user experience.
- To Send Promotional Material: We may send you marketing communications, including special offers, promotions, and news related to our products.
- To Personalize Your Experience: To recommend products and services based on your browsing history or preferences.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, or legal processes.
3. How We Protect Your Information
We are committed to protecting the security of your personal data. We use commercially reasonable physical, electronic, and administrative safeguards to protect the information we collect. This includes encryption, firewalls, and secure servers for transactions.
- Encryption: Your payment information is transmitted securely using SSL (Secure Sockets Layer) encryption.
- Access Control: Only authorized personnel have access to your personal data, and they are trained in handling data securely.
However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist in processing orders, payments, and managing our website (e.g., payment processors, shipping partners).
- Legal Compliance: We may disclose your information if required by law or legal process (e.g., in response to a subpoena, court order, or government request).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze trends, and gather demographic information. You can control the use of cookies through your browser settings, but please note that disabling cookies may limit certain functionalities of the website.
6. Your Data Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information we hold about you.
- Deletion: You can request the deletion of your personal data, subject to certain exceptions (e.g., for legal reasons or ongoing transactions).
To exercise these rights, please contact us at pokemonmysterymaster@gmail.com
7. Third-Party Websites
Our website may contain links to third-party websites, services, or social media platforms that are not owned or controlled by us. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under the age of 13 without verifiable parental consent, we will take steps to delete such information as quickly as possible. Parental consent is required if collection is ever necessary (e.g., contests or promotions involving minors).
If you believe that a child under 13 has provided us with personal information, please contact us at: pokemonmysterymaster@gmail.com
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes to the policy, we will notify you through a notice on our website or by email. Please review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at Email: pokemonmysterymaster@gmail.com